How to buy crypto on C-Trade? – C-Trade | Help Center

Thank you for joining C-Trade. Are you interested in trading on our platform, but you don't have any cryptocurrency yet? No problem!

C-Trade is excited to introduce our newest fiat gateway, to enable you to directly purchase cryptocurrency using your Credit Card (Master Card, Visa Card) and Apple Pay on our platform to get started.

Please read through the guide below to learn how to buy crypto using the C-Trade Fiat Gateway:

1. Register or log in to your C-Trade account.

2. Click on "Buy Crypto":

3. If you don't have any deposit address, you will need to click on "Generate deposit address" and get a deposit address. If you already have one, then you can skip this step.

4. Select the cryptocurrency you would like to purchase (currently available: BTC & ETH).

5. Choose the preferred fiat currency to pay with, and enter the amount or quantity. Then, click on "Buy Now"

6. Choose your preferred Fiat Gateway partner. Users from different countries or regions may have different preferences.

7. Once you have read and agreed to the disclaimer, you will now leave the C-Trade site. You can proceed through the checkout process at one of our Fiat partner sites.

8. To pay on XanPool, you will need to create an account with them and complete the KYC process.

9. After your transaction is completed, you will receive your Bitcoin into your C-Trade account in 2-30 minutes.

We used XanPool as an example here. Following are the ways to contact each fiat gateway support should you have any issues when buying Crypto.

XanPool

The best way to reach out to Xanpool CS is either (a) send an email to support@xanpool.com or (b) via their Xanpool Official Telegram Group.

BANXA

The best way to reach out to BANXA CS is either (a) send an email to support@banxa.com or (b) via their website online CS at the right bottom corner.

SIMPLEX

The best way to reach out to Simplex CS is to raise a support ticket via the link here or via their live chat service (icon located on the bottom right corner).

All clear? Perfect! Get started & buy your first cryptocurrency now!

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